We are Opus Talent Solutions, incorporated as Opus Professional Services Group Limited. Our registered address is Portwall Place, Portwall Lane, Bristol BS1 6NA and you can contact us by email at firstname.lastname@example.org or by telephone on +44 (0) 117 968 9292.
Opus Talent Solutions is part of a global group of companies which provides talent solution services, including permanent and temporary recruitment services to clients looking to recruit personnel for their businesses. We have offices in Bristol, London, Reading, Manchester, Amsterdam, New York, Sydney and Hong Kong and details of all our group companies can be found at the end of this Policy.
For the purposes of compliance with local laws in force from time to time, the registered entity in your market or who you do business with will be the data controller.
Opus Talent Solutions takes data protection seriously and aims to comply with all applicable Data Protection legislation, industry best practice and all local laws. The application of this policy may vary in accordance with local legal requirements and we may issue a country specific notice setting out specific provisions and practices in that jurisdiction.
We at Opus Talent Solutions take your personal data seriously. This Policy:
explains the different rights and choices you have when it comes to your personal data
explains how we may contact you and how you can contact us.
We collect information about you which enables us to find available opportunities and assess your suitability throughout the recruitment process. This is collected in our capacity as a recruitment agency, recruitment business and talent consultancy as well as an employer if you want to work for us.
We collect personal information including but not limited to your first name, surname, email address (both personal and business), telephone number, residential address, job title, company name, financial information, job function, location, sector, CV, identification documents, evidence of right to work (RTW), educational records, work history, next of kin and emergency contact details, references and links to your professional profiles available in the public domain and on social media, such as LinkedIn and corporate websites.
We may also collect some sensitive personal data about you, in the form of health or medical information (including details of any special assistance you may need or any sick leave taken during previous roles) to fulfil our employment, social security and other regulatory or legal obligations. With your express consent, we may also collect other sensitive personal data from you such as your ethnic origin. Where you have been required to give your explicit consent, you will always be entitled to withdraw such consent at any time.
The following are the different sources we may collect personal data about you from:
Where we collect your information through publicly available sources as set out above, we may do this with the aid of software programmes, such as Daxtra, Lusha and idibu. These programmes are given parameters on the requirements of a role and search through publicly available sources to find such candidates. They are designed to only output information on candidates that meet the search criteria. Where we use these programmes, their use is restricted to only searching for information (e.g. job title, location, skillset) from public sites where there is a reasonable expectation that such information may be collected and used by recruiters for the purpose of sourcing candidates for different job roles.
We will use your data so that we can provide our services to you, including:
We may send marketing communications to you by email, through social media, SMS or by post. You may opt out of receiving any further marketing communications by clicking the “unsubscribe” link in an email received from Opus or by contacting us at email@example.com.
We keep your information for as long as you want us to and to use your information as described above. Please note that we may retain some of your information after you cease to use our services if it is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
Our standard policy is to retain personal information for 3 years but when determining the relevant retention periods, we will take into account:
If we determine that we can delete your data, we will do so securely.
Your personal data may be shared with certain third parties who will be subject to contractual obligations of confidentiality and compliance with relevant laws, including
We may also conduct checks on you to verify the information you have provided and where we do this we may share your information with former employers or clients.
For prospective employees, candidates, contractors, referees and clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to find potential candidates and to contact clients and referees.
We carry out a balancing test to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests which you can find out more about by contacting us using the details below.
If you are interviewed and submitted as a candidate, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we always ask for your consent before undertaking such processing.
We may also rely on our processing being necessary to perform a contract for you, if you are a client or a candidate or contractor and we are negotiating or have entered into an agreement with you to provide services to you or receive services from you.
Processing may also be necessary to fulfil our legal and regulatory obligations, such as disclosure to public authorities, regulators and investigations. We may also use your information if we have to establish, exercise or defend legal claims or where the personal information is in the public domain. The legal basis for this processing activity is that it is in the public interest.
If you do not provide the personal data we request or withdraw your consent, if consent is the sole lawful basis we rely on for processing your information, we may not be able to match you with available job opportunities.
No, we do not carry out automated profiling as there is an element of human intervention in all our processing.
Yes, to better match your employee profile with current opportunities we may transfer your personal data to members of the Opus Talent Solutions group, clients and partners in countries outside the EEA (being the 27 Member States of the EU plus Norway, Leichtenstein and Iceland). This includes the US, Hong Kong and Australia and other countries where our clients or processors may be located.
These countries’ privacy laws may be different from those in your home country. Where we transfer data to a country which has not been deemed to provide adequate data protection standards we always have security measures and contractual clauses in place to protect your personal data.
By submitting your personal data, you agree to this transfer, storage or processing. To find out more about how we safeguard your information as related to transfers contact us on firstname.lastname@example.org.
We have appropriate technical and organisational security measures in place to protect your personal information under our control and to prevent unauthorised access, destruction, transmission, misuse or alteration of it. However, we cannot guarantee that such unauthorised access, destruction, transmission, misuse or alteration will not happen.
Transfer of data via the internet is not completely secure and while we do our best to protect your personal data, any data you transmit to us is at your own risk. Once we have received your data we will follow our procedures and policies to protect it.
If we share any links to external websites operated by other organisations (such as clients, training providers etc) with you, any data you submit to those websites (including clicking on any link) is outside our control and will be subject to that third party’s data protection and privacy policies. We cannot guarantee that any third party will be compliant with relevant laws and best industry practice and accept no responsibility or liability for these third parties.
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
1. The right to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
2. The right of access
This is so you’re aware and can check that we’re using your information in accordance with data protection law.
3. The right to rectification
You are entitled to have your information corrected if it’s inaccurate or incomplete.
4. The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. The right to restrict processing
You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6. The right to data portability
You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
7. The right to object to processing
You have the right to object to certain types of processing, including processing for direct marketing or if you no longer want to be contacted with potential opportunities.
8. The right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
9. If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
We may contact you by phone, email or via social media or networking sites. If you prefer a particular contact means over another please just let us know.
We will review your personal data to ensure it is up to date and accurate but rely on your cooperation to keep us informed if any such data changes. If you would like to change any information you have provided to us, please just let us know
If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here:
FAO Data Protection Officer,
Opus Talent Solutions Group, Portwall Place, Portwall Lane, Bristol BS1 6NA, UK
Or at the registered office of any of our group companies listed below, marked for the attention of Data Protection Officer
tel: +44 (0) 117 968 9292
By post: Opus Talent Solutions, Portwall Place, Portwall Lane, Bristol BS1 6NA, UK
Or at the registered office of any of our group companies listed below, marked for the attention of the Data Protection Office
Registered in England and Wales. Registered office: Portwall Place, Portwall Lane, Bristol BS1 6NA
Opus Recruitment Solutions Holland B.V. (Chamber of Commerce number: 62199064). Space Works, Herengracht 124-128, 1015 BT, Amsterdam, Netherlands
Opus Recruitment Solutions - Australia Pty Limited (ACN: 601349464 ABN: 93 601 349 464). Level 29, One International Towers, Barangaroo, Sydney, NSW 2000, Australia
Opus Professional Services Group (USA) Inc (Delaware). Trolley Square, Suite 20C, Wilmington, 19806, County of New Castle, USA
JDR Energy (USA) Inc (Delaware). 135 E 57th Street New York NY10022, USA
Opus Financial Services (USA) Inc (Delaware). 135 E 57th Street New York NY10022, USA
Opus Recruitment Solutions (USA) Inc (Delaware). 135 E 57th Street New York NY10022, USA
Opus Recruitment Solutions Hong Kong Limited (Hong Kong). 10/F., Mass Mutual Tower, 33 Lockhart Road, Wan Chai, Hong Kong